Founder of Daloy
Jeff Lontoc
Jeff Lontoc is the founder of Daloy, an operations consulting firm serving growing service organizations. He is based in the Washington, DC-Baltimore region.
Career background and areas of focus are summarized below.

Jeff began his career as a software engineer and computer programmer in the U.S. Air Force.
He spent two decades in consulting, including senior consulting leadership roles at Deloitte, PwC, and Guidehouse. His record includes more than 80 client projects and over $100M in engagements sold and delivered across AI and data analytics, workforce planning, and operational effectiveness.
His work included leading the first AI-powered interviewing deployment in the U.S. public sector.
Jeff is also an operator, advisor, and investor. He has run his own ventures and advised and invested in growing businesses. He founded Daloy and is based in the Washington, DC-Baltimore region.
Areas of focus
Operational improvement and technology-enabled work.
- Operational improvement
- Workflow redesign
- Workforce planning & analytics
- Management systems & dashboards
- Data strategy & modernization
- AI strategy & implementation
- Change adoption
- Business application development
Perspective and profiles
Work with Daloy
Discuss an operating problem or ask Jeff a question.