How we work
A practical operations consulting process.
Start with a free intro call. If there is a fit, move into a paid Daloy Operations Review, then one fixed-scope Implementation Sprint. Finish with a trained team and a system they can own.
Start with a free 20 to 30 minute intro call. A paid Daloy Operations Review is typically $2,500–$5,000 depending on scope.
The paid diagnostic
What the Daloy Operations Review covers
The Daloy Operations Review focuses on one workflow, team, department, or operating lane. We determine what is broken, where value is leaking, what the root causes are, and what should be fixed first. Typical investment is $2,500–$5,000 depending on scope.
Your Daloy Operations Score
A structured view across five operating dimensions: how work flows, how standardized it is, how much leverage systems provide, how well change sticks, and how people are hired and brought into the work. Together they show how much of the operation runs on a system and how much still depends on people remembering.
It is the one number that tells you whether your operation could keep moving without you, and exactly where it would stop first.
How we calculate this.Your costliest friction points
Sized in hours and impact, so you can see what fixing them is actually worth.
Your first-project roadmap
The highest-value fixes in sequence, with a clear first project and the capacity math behind why it should come first.
The path forward
From here, the work happens in five steps
Map how work actually flows
We trace the path work takes through your business today: where it's owned, where it queues, where it loops back through one person. Real flow, not the org chart version.
Pick the fights worth picking
Not every friction point is worth fixing now. We rank fixes by impact, effort, and sequencing, so the early wins create room for the bigger ones.
Standardize the workflow first
We standardize how the work actually gets done, redesigning only where it needs it, before any tools go in. Clear ownership, cleaner handoffs, a workflow that holds up under volume.
Add AI where it fits
Once the workflow is solid and your data is clean enough to support it, we slot in the assistants and automations that actually pay off. Built into the work, not bolted on top.
Roll it out, hand it over
We stay embedded through the change: training, troubleshooting, adjusting. Then we hand over the keys. Your ops lead is trained to run and extend the workflows, your playbook is documented, and one person on your team becomes your in-house champion.
How we decide what gets fixed first
Most operating problems aren't equally urgent. We rank them on three things, so the sequence builds momentum instead of overwhelm.
Impact
How much time, quality, or sanity it gives back.
Reach
How many people, sites, or customers it affects.
Effort and risk
How cleanly it can ship without disrupting the business.
The result is a practical sequence: fix the work that creates the most capacity first, then use what you learn to guide the next step.
What you actually get from each stage
Next step
Want to see this in your business?
Start with a free intro call. If there is a fit, the next step is a paid Daloy Operations Review, typically $2,500–$5,000 depending on scope. The review defines the first Implementation Sprint and the operating improvement your team will own.